{"id":4413,"date":"2025-03-20T10:05:03","date_gmt":"2025-03-20T10:05:03","guid":{"rendered":"https:\/\/www.jolivelo.com\/?page_id=4413"},"modified":"2025-03-20T10:06:43","modified_gmt":"2025-03-20T10:06:43","slug":"rueckgaberecht-retour","status":"publish","type":"page","link":"https:\/\/www.jolivelo.com\/en\/right-of-return\/","title":{"rendered":"Right of return"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4413\" class=\"elementor elementor-4413\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-772c471 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"772c471\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8d15cf1\" data-id=\"8d15cf1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f28713e elementor-widget elementor-widget-text-editor\" data-id=\"f28713e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Return and exchange policy<\/h1><h2><br \/>Online purchases<\/h2><p>If you are not satisfied with your bike, you can return it under the following conditions and receive a full refund or exchange:<\/p><p>The bike <strong>must be received within 14 days of the delivery date<\/strong> be returned.<br \/>It must be in unused condition and show no signs of wear on the tyres, chain or brake pads.<br \/><strong>The bicycle must not be customised.<\/strong><br \/>To cancel your purchase within the cancellation period, you must return the bike within 14 days of delivery, ensuring that it is in its original condition, as provided for in the EU Consumer Rights Directive (2011\/83\/EU).<\/p><p>All returned bicycles must be in their original packaging. <strong>Please note that the shipping costs are non-refundable<\/strong>. In addition, customised items cannot be returned in accordance with the EU Consumer Rights Directive.<\/p><p>Refunds will be made to the same PayPal account, bank account or credit\/debit card used for the purchase.<\/p><p><strong>Return address:<\/strong><br \/>Christopher Laliat<br \/>Kleiststrasse 25<br \/>24105 Kiel<br \/>Germany<\/p><p>\u00a0<\/p><h2>Purchase in shop \/ storeroom<\/h2><p>Bicycles and parts purchased in the shop <strong>can only be exchanged<\/strong> (under the same conditions as for online purchases). Exchanges are made in the form of a voucher for our shop. <strong>A refund is not possible.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>R\u00fcckgabe- und Umtauschbestimmungen Online-K\u00e4ufe Wenn Sie mit Ihrem Fahrrad nicht zufrieden sind, k\u00f6nnen Sie es unter den folgenden Bedingungen zur\u00fcckgeben und erhalten eine volle R\u00fcckerstattung oder einen Umtausch: Das Fahrrad muss innerhalb von 14 Tagen nach dem Lieferdatum zur\u00fcckgegeben werden.Es muss sich in unbenutztem Zustand befinden und darf keine Anzeichen von Abnutzung an Reifen, Kette [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-4413","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/www.jolivelo.com\/en\/wp-json\/wp\/v2\/pages\/4413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jolivelo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jolivelo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jolivelo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jolivelo.com\/en\/wp-json\/wp\/v2\/comments?post=4413"}],"version-history":[{"count":0,"href":"https:\/\/www.jolivelo.com\/en\/wp-json\/wp\/v2\/pages\/4413\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.jolivelo.com\/en\/wp-json\/wp\/v2\/media?parent=4413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}